Welcome to Raquel Cigars. By accessing or using our website, you agree to comply with the following terms and conditions and return policy. Please review them carefully before using our site or making a purchase.

 

1. Legal Age Requirement Raquel Cigars complies with federal and state regulations regarding the sale of tobacco products. By accessing this site or purchasing our products, you confirm that you are at least 21 years of age. Age verification may be required during the purchase process. We reserve the right to cancel any orders if proper age verification is not provided.

2. Product Use Our products are intended for personal use only. Resale of Raquel Cigars is prohibited unless expressly authorized by us.

3. Health Advisory Smoking cigars can be hazardous to your health. Please use our products responsibly.

4. Non-Refundable Products Due to the nature of the product and applicable health regulations, all cigar purchases are final and non-refundable.

5. Damaged or Defective Products If your cigars arrive damaged or defective, you must contact us at info@raquelcigars.com within 5 business days of receipt. Provide proof of damage (e.g., photos) and your order details. We will assess the issue and, at our discretion, replace the damaged items.

6. Shipping Costs Shipping fees are non-refundable. In the event of a replacement, Raquel Cigars may cover the cost of shipping at our discretion. 7. Order Cancellations Orders may be canceled before they are shipped. Once your order has shipped, it cannot be canceled.

8. Prohibited Activities You agree not to:- Use our website for unlawful purposes.- Attempt to bypass security features or interfere with the website's functionality.- Resell, distribute, or counterfeit Raquel Cigars without written authorization.

9. Intellectual Property All content on the Raquel Cigars website, including logos, text, and images, is the intellectual property of Raquel Cigars. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Limitation of Liability Raquel Cigars is not liable for damages arising from the misuse of our products or delays due to circumstances beyond our control, including but not limited to shipping delays or acts of nature.

11. Privacy Policy Your privacy is important to us. For information on how we collect, use, and protect your data, please review our Privacy Policy. 12. Changes to Policies Raquel Cigars reserves the right to update these Terms and Conditions and Return Policy at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

For questions or assistance, please contact us at info@raquelcigars.com. By using our website or purchasing our products, you agree to these Terms and Conditions and Return Policy.